What are the benefits of cognitive assistants?
- It allows the client to use all the company's services through natural language [voice or text] in a contextualized way, maximizing their experience
- Understand what the customer says and wants, both by voice and text, in a contextualized way, providing immediate answers.
- Execute information search processes in multiple sources to be able to respond to the client.
- Adapt responses to customer needs based on analysis of the conversation held
- Have a natural conversation about the services the company provides