Digital
Solutions
We support companies to reinvent channels in order to enrich the digital experience of both customers and employees, stimulating the growth and competitiveness of the company.
Companies are immersed in the maelstrom of digital disruption, whether they are leaders or followers of digital initiatives. Market pressure is forcing companies to compete with technology giants and to succeed in this race they need to transform their approach and set new standards for efficiency and user experience across their entire value chain.
For aggity we believe that the best way to remain competitive and achieve a leading position in the market is a strategy of cost control, maximum use of infrastructure and generation of a great user experience in collaboration with our experts and through the use of low-code technologies.
HOW WE DO IT
Methodology
Our Methodology allows us to intertwine customer and employee experiences in a world of constant innovation. Discover how our digital strategies apply cutting-edge technology to effortlessly create personalized connections and transform your ecosystem.
Digital Transformation begins and ends with customers and employees. Your experiences, like your expectations, are constantly evolving and you must be at the heart of this transformation.
Everyone expects personalized, intuitive and seamless touchpoint experiences, and companies that fail to meet these expectations risk losing out to your competitors.
DIGITAL TRANSFORMATION
Customer and Employee Centered Experiences
Building unique and relevant experiences requires deep expertise in digital strategies, cutting-edge technology and a team capable of integrating and adapting technology into the company’s ecosystem, and helping to empower and enable employees and customers to drive their connection and effectiveness.
Digital Strategy:
in advance
In Digital Transformation, we focus on anticipating the changing expectations of customers and employees to deliver personalized and seamless experiences.
Digital Strategy:
growth
Digital Transformation aligns business strategies with agility to build efficient operations that drive competitiveness and foster sustainable growth.
Digital Strategy: competitiveness
Integrating advanced technology into the company’s ecosystem, ensuring that it is adopted and also tailored to its specific needs, empowers employees and customers and provides a lasting competitive advantage.
WHAT WE DO
The Pillars of
Digital Solutions
Generating relevant and impactful Digital Experiences involves being able to define the interaction with the end user, whether via app, web or portal, and requires an efficient Business Process adapted to existing digital channels and high standards of user usability.
Enterprise App Platforms
- Preparation of technological infrastructure
- Low-code, no-code, BPM, RPA
Enterprise Digital Solutions
- Design and implementation of new relationship channels with customers, employees, distributors, suppliers…
- Technological upgrading of existing channels
Process Optimization
- Analysis of the company’s current processes
- Design and implementation of the improvement plan
ENTERPRISE DIGITAL SOLUTIONS
Customer Portal
A Customer Portal is an online platform that a company or organization provides to its customers or distributors to facilitate their access to a variety of services, information and resources in an autonomous and convenient way.
Accounts and Profiles
Customers can log in to their personal accounts to access information about their purchases, order histories, billing details and other relevant information.
Order management
Customers can place orders, track their status and make changes or cancellations.
Support and customer service
Through the portal, customers can ask questions, request assistance or report problems to obtain answers and solutions more quickly and efficiently.
Transaction history
Customers can review transaction history, view past invoices and download receipts and documents related to their purchases.
Product and service information
Customers can obtain up-to-date details about the company’s products and services, including descriptions, prices and availability.
Resources and content
Customer Portals can provide educational resources, user guides, technical documents or other useful content to help customers get the most out of the company’s products or services.
ENTERPRISE DIGITAL SOLUTIONS
Vendor Portal
Digital space where suppliers can access information, carry out commercial transactions, send invoices, manage orders and communicate with the company. It is a key tool in supply chain management.
Access to key information
Suppliers can access up-to-date information on company policies, quality requirements, business terms and conditions, and other relevant documents.
Order management
Suppliers can efficiently receive, confirm and process orders through the portal.
Presentation of invoices
Suppliers can securely upload and send electronic invoices, streamlining the billing and payment process.
Two-way communication
Suppliers can contact the company to ask questions, solve problems and collaborate on specific projects.
Tracking of deliveries and stocks
Suppliers can provide updated information on the status of deliveries and product inventory.
Reports and analysis
The portal can provide reporting and analysis tools for suppliers to track their performance and improve their operations.
ENTERPRISE DIGITAL SOLUTIONS
Employee Portal
Also called Internal Services Portal, this type of portal is designed to improve efficiency, communication and collaboration within the company by providing employees with a space to access information and perform tasks autonomously.
Access to personal information
Employees can view and update their personal information, such as contact details or bank details.
Payroll and benefits
Employees can access their payroll records, pay stubs, insurance and other aspects related to their compensation and benefits.
Time and attendance management
Through the portal, employees can record their working hours, request leave and vacation, and check their balance of days off.
Internal communication
Employee Portals often include internal communication tools, such as bulletin boards, messages and shared calendars, to foster collaboration among employees and teams.
Training and development
Employees can access training resources, professional development programs and documents related to their growth in the company.
Access to internal systems and applications
Employee Portals can also incorporate links or shortcuts to internal company systems.
ENTERPRISE DIGITAL SOLUTIONS
Citizen Portal
These portals are designed to improve citizen participation, streamline bureaucratic processes and provide citizens with convenient access to government services and data.
Access to government services
Through the portal, citizens can access services such as permit applications, licenses, vehicle registration, tax payments and others.
Government information
Citizens can obtain up-to-date information on laws, regulations, government policies, elections and other public affairs.
Civic participation
Some Citizen Portals offer tools for citizens to participate in surveys, discussion forums, submit public comments and monitor government initiatives.
Transparency
Citizen Portals often publish open data and government reports to ensure transparency and accountability.
Personal information
Citizens can access their personal information such as voting records, tax histories, property records and others.
Communication with the government
This type of portal allows citizens to contact government officials, file complaints and report local problems.
ENTERPRISE DIGITAL SOLUTIONS
aggity HCL Gold Partner x
Since 2004, we have been developing and maintaining leading-edge applications in Portal, practices that, combined with more than 50 years of experience in this solution, allow our team to bring a wealth of knowledge and expertise to each project it undertakes.
aggity stands out as one of the most dynamic and experienced partners in our ecosystem. With unmatched expertise in HCL DX and Domino, aggity’s team combines technical know-how with a strong customer focus to consistently exceed customer expectations. Their in-depth knowledge of these platforms and commitment to delivering high quality solutions make aggity a valuable and trusted partner.
Global Sales Director HCL Digital Experience
HCL DX
Center of Excellence
We bring extensive experience in the different phases of Digital Experience projects, including UI/UX definition, content management system architecture development, maintenance and evolution and migration to newer versions. While we relish the opportunity to start new projects from scratch, we approach maintenance projects with the same enthusiasm and commitment. Our team’s passion for innovation and attention to detail ensure that every project, whether new or ongoing, relies on their expertise and dedication.
Customized portlets
Development and maintenance of Portlets following the best practices set by HCL and the market.
UX UI
Our UX/UI team designs unique digital experiences with a high degree of transactionality.
Migration to new versions
& Optimization
We maintain the systems in their latest versions and together with the fine tuning and optimization processes, allow to get the maximum performance and security to the system.
Customized integration
We achieve high levels of transactionality by integrating HCL DX with the company’s internal systems in a secure, reliable and optimized way.
As far as HCL Domino is concerned, our extensive experience places us in a privileged position to tackle any type of project: administration and outsourcing of mail, maintenance of Domino architecture and coexistence of mail and migration to Office365. Aggity has capabilities and certifications to develop in all supported flavors (XPages, Lotus Script…).
Our
Aggity alliances
IBM Integration delivers automated, secure and scalable integration capabilities to drive digital transformation and business growth.
HCL is a global leader in information technology and consulting services, providing innovative solutions to sectors such as banking, technology, healthcare and energy.
COMMITMENT
They trust us
LET’S TALK
Do you have a project?
Contact us today to discuss your project. We are committed to providing innovative solutions that propel your company into the future. Together we can bring your vision to life!
