Hospitality,
Travel & Leisure

Accompany companies in the challenge of implementing and mobilizing their digital challenges in a measurable way, improving their competitiveness.

Digital investment
continues to increase

Customers ask companies to change their physical and digital relationship models

80%

of consumers prefer to do business with companies that offer personalized experiences.

64%

Consumers expect companies to respond and interact with them in real time.

> 20 %

13.5% of total worldwide sales are made through e-commerce in 2019

37%

is the forecast growth rate from 2020 to 2027 for the intelligent virtual assistant market.

Background and starting point

Reflection on the
Market

Data Driven Business

Identifying the best customers and offering them benefits tailored to their needs increases revenue via average ticket or recurrence. Big data is also used to improve recruitment and loyalty, with technologies that improve user engagement, experience and engagement.

Personalization and unique experience through data

Consumers are looking for personalized, unique and frictionless experiences. Companies must invest in technology to collect and use customer data effectively to deliver personalized experiences.

Sustainability

Consumers are increasingly concerned about the environmental impact of their consumption habits, which implies the need for companies to develop strategies for sustainability, waste reduction and energy efficiency.

Promotional Digital Transformation

Consumers are looking for personalized, unique and frictionless experiences. Companies must invest in technology to collect and use customer data effectively to deliver personalized experiences.

Virtual Communities

Consumers are looking for personalized, unique and frictionless experiences. Companies must invest in technology to collect and use customer data effectively to deliver personalized experiences.

Collaborative Economy Aggregators Marketplaces

Consumers are looking for personalized, unique and frictionless experiences. Companies must invest in technology to collect and use customer data effectively to deliver personalized experiences.

The CHALLENGES of

Market

In the current context, relevance and personalization of our customers’ experience based on data is critical.

Increased sales

Cost reduction

Differentiation

Selling more

Sell better

Getting to know the customer

Platforms
aggity

What do customers expect from brands: hyper-personalization, unique experiences and products tailored to their needs.

We help brands gain unique customer insights, increase sales and generate competitive advantage through data, AI and digital asset usage excellence.

More information

Analysis of energy consumption data, IFTT scenarios for optimization and cost savings.

More information

Assist in the

Efficiency
Operational

Improve the interaction processes between the company and its customers to make the relationship more efficient, personalized and satisfactory.

Starting Point

Company
B2C or B2BC

The Challenge

  • Efficient relationship processes with internal and external customers.
  • Needs
  • Frictionless and scalable deployment technology assets

Levers

  • 4 Areas of action to carry them out
  • Customer experience
  • Workplace innovation
  • Process automation
  • Application modernization

Solutions Implemented

  • Functional and operational analysis
  • Model “as is- tobe”.
  • Technology stack proposal
  • Prioritization and roadmap
  • Data model
  • Real time load processes
  • Backend and frontend development
  • Low-code platforms, native and ad hoc developments

Our

Aggity alliances

A reference company in the sector allows us to reach our customers with a local and very capillary offer.

A reference company in the sector allows us to reach our customers with a local and very capillary offer.

COMMITMENT

They trust us