- Platforms +
Platforms
- Technologies +
- Partners +
Partners
- Partners +
Hospitality,
Travel & Leisure
Hospitality, Travel & Leisure
The Travel & Leisure sector is undergoing an accelerated digital transformation due to changing consumer demands and emerging technology opportunities.
Our mission: to grow business and improve operational efficiency. While this transformation has brought new opportunities and efficiencies, has also created challenges in an increasingly saturated and competitive marketplace. competitive market. Therefore, digitalization in the Travel & Leisure sector is essential to stay relevant and to maintain the relevance and competitiveness of companies.
Customers ask companies to change their physical and digital relationship models
80%
of consumers prefer to do business with companies that offer personalized experiences.
64%
Consumers expect companies to respond and interact with them in real time.
> 20 %
Of total global sales are made through e-commerce 13.5% in 2019
37%
is the forecast growth rate from 2020 to 2027 for the intelligent virtual assistant market .
Companies are expected to spend on transforming digital experiences between 2022 and 2024. between 2022 and 2024.
Companies that embrace digital transformation of their relationship channels are 26% more profitable.
Background and starting point
Identifying the best customers and offering them benefits adapted to their needs increase revenue via average ticket or recurrence. Big data is also used to data volumes are also used to improve customer acquisition and loyalty, with technologies that improve customer technologies that improve customer acquisition, experience and engagement. user engagement.
Consumers are looking for personalized, unique and frictionless experiences. Companies must invest in technology to collect and use customer data effectively to deliver personalized experiences.
Consumers are increasingly concerned about the environmental impact of their consumption habits, which implies the need for companies to develop strategies for sustainability, waste reduction and energy efficiency.
Consumers are looking for personalized, unique and frictionless experiences. Companies must invest in technology to collect and use customer data effectively to deliver personalized experiences. data effectively to deliver personalized experiences.
Consumers are looking for personalized, unique and frictionless experiences. Companies must invest in technology to collect and use customer data effectively to deliver personalized experiences. data effectively to deliver personalized experiences.
Consumers are looking for personalized, unique and frictionless experiences. Companies must invest in technology to collect and use customer data effectively to deliver personalized experiences. data effectively to deliver personalized experiences.
The CHALLENGES of
In the current context, relevance and personalization of our customers' experience based on data is critical.
Selling more
Selling better
Getting to know the customer
What do customers expect from brands: hyper-personalization, unique experiences and products that are unique experiences and products tailored to their needs.
We help brands gain a unique customer view, increase sales and generate competitive advantage through data, AI and excellence in the use of digital assets.
Analysis of energy consumption data, IFTT scenarios for optimization and cost savings.
Assist in the
Improve the interaction processes between the company and its customers to make the relationship more efficient, personalized and satisfactory. more efficient, personalized and satisfactory relationship.
Starting Point
The Challenge
Levers
Solutions Implemented
Company
B2C or B2BC
Our
As a reference company in the sector, we are able to reach our customers with a local and very capillary local and very capillary offer.
