Automation and software robots are vital to e-commerce companies by enabling them to automate a multitude of processes, from purchase order management to
It is no coincidence that the increasing use of synthetic data is one of the points included in Gartner's Artificial Intelligence Hype Cycle, since this data generated by the
The rise of Robotic Process Automation (RPA) in the business world is supported by the multiple benefits it provides to organizations, both in terms of cost and time savings.
The acronym CRM stands for Customer Relationship Management, a term that not only gives its name to a type of software, but also covers the following areas
The use of artificial intelligence in customer services directly impacts customers, human agents and the financial results of organizations. 99% of
Customer segmentation, the generation and sending of personalized messages, campaign tracking or a better understanding of competencies are some of the marketing actions that can be implemented.
The understanding of human language by machines and their response with this same language is not a new challenge, but the progress achieved in
The sheer volume, velocity and variety of data generated and distributed over the Internet has become the driving force behind the activity of individuals and organizations for the
Planning better-targeted marketing campaigns, personalizing product and service offerings or better inferring consumer behavior are some of the applications with the greatest impact on
56% of organizations say they are actively looking for ways to use artificial intelligence (AI) with elements such as chatbots playing an increasingly important role. No longer
A data-driven company is one that integrates data into every decision that is made and into the processes that are carried out for the development of the company.
Lack of data related to the personal and professional status of employees or the absence of internal control processes can lead to payroll deviations with consequences that can have a significant impact on the employee's personal and professional status.